Very fast and efficient service. Brought both of my cars in for oil changes and was out in less than an hour.
Al Alphonse, the salesperson who I was able to get in contact with is extremely helpful, patient, and friendly. There were some technical issues going on the website and he was very much willing to work through them with me.
My salesman Nick Roberts is the man you need to see. During this time of limited vehicle inventory Nick was proactive in securing a vehicle for me way before my lease was ending. This eliminated any stress that I would have to endure in finding a car myself. His communications and updates were constantly there throughout the whole process. He even drove over 20 minutes to pick me up so that I could get my new car. Awesome professional who really goes the extra mile for his clients.
Service is always great. Drop off, pick up. Easy and quick.
Since walking into The dealer to purchase my car, I have been thrilled with the sales and service team. Highly recommend.
I had wonderful experience with purchasing my very first new vehicle. I had a great salesmen by the name of Marco Gallegos who was patient and very detailed on his explanation of the vehicle. I was not feeling like I was being sold anything. Marco cared about making sure I was making the right choice of the type of vehicle for myself and my family. I was then presented to Brendan Messina the Financial / Business Manger that made the process of buying a vehicle seem effortless. Brendan is detailed and took the time to be sure I understood each detail. ...
I had a great experience at Toyota of Westport. Nate was knowledgeable & pleasant to work with. The text communication is extremely efficient. Night drop off was easy with an early morning text confirming the car was in line for service. The repair was done & I was notified by 12 that the car was ready. I am very happy with my Toyota experience & can highly recommend the Westport dealership.
Fast and efficient
Excellent communication and follow up. Better price than anywhere else we looked. Really stress free experience given a tough car climate.
The crew at Toyota of Westport have taken the time to get to know me as a customer. They take care of each of my Toyotas
I bought a highlander from here. Vinicio helped me with the purchase. He is easy to work with and most of the communication was done through email. He answered all my questions and was quick in replying. On the day of delivery, I probably spent less than 40 minutes before I drive away my new car. Thanks to New country Toyota for making it hassle free!
Great experience and customer service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Excellent service! Service manager, Nate, could not have been more helpful!
Great customer service! So friendly and most of all great work. Thanks again
Very efficient, communication was great.
Excellent service, thank you for all, excellent staff
Great overall experience. Al treated me like family, no pressure and great customer experience.
Exceptional service!!! We have only positive things to say about this place. The manager Sonny went above and beyond to place us in the perfect car. Roberto was also a great salesman who worked diligently to attend to our needs. We definitely recommend this dealership.
Great customer service.
Great service department & awesome repairs. They treat you like family.
Service great as always! Thank you.
My current RAV 4 is the third car my partner and I have leased from Toyota Westport.. Our experience has generally been great, especially the service dept.. During this time, we’ve never needed to take any of the cars in to be serviced for problems that developed, which is amazing and speaks to the quality of Toyota products!! So all of our experiences have been for regular maintenance, which is free for the first 20-25k miles or 2-years, or at least near that range. We’ve never had a problem getting an appointment quickly or one that fits our ...
I have always felt well taken care of at New Country in Westport and Nate is….time and time again…professional, helpful, considerate and willing to work with me based on monies I have available. Obviously, “Dealership” service can be expensive. I told Nate my financial limitations today and he kindly accommodated me. He met me where I was and that will only encourage me to come back. Nate Is a keeper and thanks to all that handled my vehicle and got it back to me in a timely manner. Best, ASW
These were the nicest people I,ve met in a service department. My wife was in a car accident and I got an appointment for the same day I called. Nate followed through on everything and as soon as the insurance co. Authorization comes I'll be back there getting it fixed and I couldn't be happier
A more than 5-star experience. Much better than my other two past car purchase experiences. I ordered a 2022 Sienna limited in April and was able to get my car in June during this crazy new-vehicle market. The salesman, Vinny, was very helpful and professional all the time. Always respond to my email and calls in a timely manner. During the two-month wait time, I moved from CT to VA due to a job change. Vinny also helped me to register my car directly in VA, saving me a lot of time going to the DMV. Thank you very much, and ...
Excellent service and communication. Makes a typically frustrating experience easy and straightforward.
I had the best experience ever at Toyota of Westport! David Reyes Guerra was so so helpful since I met him. They all made everything so easy for me to get my new car. Bye far the best option!!
Great, quick service!
This service center is top notch. Matt, my service advisor is knowledgeable and friendly, and goes the extra mile to answer any of my questions or concerns. He keeps me updated and gets me in and out in a reasonable amount of time. Their valet is friendly and even offered me water, and the waiting room offers coffee, and cappuccino and other beverages. I feel they are very honest and in past visits have even sent me video updates on my service literally showing me under the car what they are doing. I highly recommend Westport Toyota.
Finally found the car I could afford. This is not the time to lease but a lightly used Corolla worked for me. I could have lived without the “I have to ask my manager” ploy. And the high price for what I really wanted; a Camry. But just drove the Corolla on the Merritt, and except for noisy highway driving, it’s good for me. Salesman stuck with me and finally we arrived at a car, a price and a lease. See you in three years. Hopefully prices will go down. And the world will be a better place.
Happy to recommend this Toyota dealership. I've bought two cars there this year and both experiences have been first rate with both sales and service. The General Manager, Nick doesn't just sit in a glass office he is out there with his team communicating and taking feedback from customers in person. I've been buying cars every two years for forty years and these guys are great. Shout out to my salesman Andrew. Keep up the good work.
Nice service department, Matt will take care of you. Waiting room is large and the coffee machine offers plenty of options.
I drive from New Rochelle, NY to the Westport Toyota, each time my car is due for scheduled maintenance. I’ve always had a positive experience at this location so why ruin a good thing.
First time we’ve made a big purchase and have had Zero buyers remorse! Our gratitude to Nick Belli, Vinicio Uquillas and Brendan Messina for their exceptional customer service and work ethic. What a relief to have found them!
My experience purchasing my car from Toyota of Westport was excellent.I worked with Vinicio Uquillas and he was professional and very knowledgeable,he said I would receive the car in a month time,but it came in three wks.I had a wonderful experience purchasing this vehicle and would recommend my friend and families.
Nick Roberts was great. I shopped around and they were the best price in the area, Very friendly and very accessible. Even texted me back when he was on vacation. He also thoroughly went over the functions of the car for me. Made the stressful process of buying a car a little easier.
We were pleased to work with Nick Roberts and the team at New Country Toyota in Westport. While we had low expectations due to the strained supply of new and used cars, we were pleasantly surprised as Nick located a vehicle for us to test -drive, which we ultimately purchased. The whole team was professional, respectful of our time, and transparent on costs and requirements. It was a pleasure to work with Nick and the team on our second purchase from them.
I just bought a 2022 RAV4 Prime from New Country Toyota of Westport. I absolutely love the car and had a great experience dealing with New Country, most especially because of Nick Roberts, the sales rep we dealt with. He was really helpful and friendly and straightforward and did not apply any heavy-handed sales pressure which I have encountered at other car dealers in the past. In fact, the entire experience with Nick was smooth and easy. He got me up to speed on the ins and outs of the new car when I picked it up and I know he'...
I highly recommend New Country of Westport with enthusiasm. Brendan Messina was just the right person to help me get into a brand new Venza. He understood my needs and wants right away while having a relaxed and professional approach. Gaby Parenti as the business manager was invaluable in helping me navigate a challenging finance situation. Very happy customer!
Just got our 2nd Rav4 XLE Hybrid in less than a year with them and both times were hassle-free process. Nick Roberts, who took care of us this 2nd time around, was a straight shooter. Promised in early Dec that the unit would be in first week of Jan 2022 and it came even before New Year's day. The rest of the staff at Toyota Westport took care of the rest, from Al who handled the delivery and pickup to the Business Manager, all professionals.
I found everyone to be friendly and helpful and would highly recommend this dealership to everyone!
Process was smooth. The team was professional and a pleasure to work with. Would recommend this dealership.
A tremendous experience from start to finish. Very well taken care of. The welcome and explanation of vehicle to the day of purchase and driving off the lot. A truly professional team that loves what they are doing. Will definitely go again and recommend to others.
I purchased a Toyota RAV4 from this dealership and the salesperson was great. Brendan Messina handled our transaction professionally and expeditiously. I would buy another vehicle from New Country Toyota and ask for Brendan Messina.
Go to New Country Toyota of Westport and you will be treated well! Ask for Tavon Turner and you will meet an intelligent, kind and down-to-earth sales man (the other sales people we met were also excellent). We just purchased a brand new Toyota Sienna-LE AWD 8-passenger hybrid from Mr. Turner at New Country Toyota. We had a fantastic experience buying the car - all of the staff including Percy (manager), Ricardo (finance), Gabrielle (business manager) and other helpful staff members were there to serve us and address our every need. We visited this dealership in July and Tavon accompanied ...
We recently took our car for mayor service to Toyota of Westport. The experience was excellent! Andy, the service manager was extremely helpful, and he even return the voicemail himself that we left at the dealer’s voice mail box to book the service appointment. Matthew the service advisor kept in touch with us the two days the car was in service. He was friendly and very professional from beginning to end. Terrance the technician left the car driving as new. Thank you to all of you for a great service!
Had another wonderful experience at Toyota of Westport! Nick R. Assisted me in finding the perfect Highlander for a great price! He met all my expectations!
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